Hope Awaits Ministries is a faith-based charitable mission called to proclaim and demonstrate the life-changing gospel of Jesus Christ through meeting the spiritual, physical and emotional needs of those who are homeless or in need of hope. While Hope Awaits offers housing and other programs that meet basic needs, our real purpose is to create a family atmosphere where homeless men can come to be loved, encouraged, healed, and restored – a safe place in which men can encounter Jesus Christ and be transformed.
The Shelter Supervisor is chiefly responsible for designing and implementing strategies, policies, procedures, and best practices for further developing Hope Awaits Ministries’ programs and for attracting, engaging, managing, training, developing, and retaining Hope Awaits Ministries’ most important asset, its people.
Reports to: The Executive Director
Direct Reports: The Shelter Supervisor presides over 7-8 staff in total
Knowledge: The Shelter Supervisor will have a generalized understanding of the Human Resource discipline, including recruitment, retention, performance management, legal compliance, disability management, and human rights; as well as an understanding of program management and development.
Skills: The Shelter Supervisor will be a skilled communicator, a critical thinker, and a proficient multitasker. They will also be skilled at managing conflict and navigating difficult conversations.
Personal Characteristics: The Shelter Supervisor will be a natural leader and possess a calm demeanour that resists capitulating to the urgency of the moment. They will be the voice of ‘sober second thought’ when circumstances require a level head, and will excel in putting people at ease.
Bona Fide Occupational Requirements
The following are considered to be bona fide occupational requirements of this position. They’re required to attain this position, as well as to continue in it.
A varying combination of skills and experience may be considered when awarding this position to an applicant.
This position requires the following:
The following qualifications are considered ideal: