Program Assistant – Casual Part Time

Department: Programs Location: Veterans Manor, 310 Alexander Street, Vancouver, BC / other locations in Vancouver Reports to: Manager

Job Summary: SPECIAL CONTRACT: Pandemic Response Plan; COVID-19. Our Casual Program Assistant will assist with our Meal Delivery programs on an as needed basis, report to their manager, assist in cleaning and sanitizing high traffic areas as well as cleaning and organizing storage areas and program supplies, as well as assist in other errands or jobs as needed. This will include establishing supportive relationships with the residents, engaging residents to participate, providing support and access to community resources. The Casual Program Assistant role may involve some on-call shifts. Casual Program Assistants will work with an at risk population with complex issues including, addiction, mental health and disabilities. Casual Program Assistants may be exposed to individuals who are intoxicated, second hand smoke, and other scenarios and behavioral issues that can be more common in the DTES. The Casual Program Assistant will also work with the Tenant Support Worker(s) by sharing resident needs and information, allowing the Tenant Support Worker to create support plans and a continuum of care outline, as well as outreach and collaboration with other community organizations and events. The Program Assistant will spend their time preparing for and facilitating our Meal Delivery programs as well coordinating volunteers and tracking data. *Please note, this position is in response to the COVID-19 Pandemic and relies on emergency funding availability. As we are informed, you will be updated on the status of the need for ongoing support and funding.

Main Duties and Responsibilities:

● Set up and facilitation of the Meal Delivery program(s)

● Take inventory and coordinate supply orders

● General cleaning

● Hosting and coordinating volunteers and partner organizations for programs (and/or working with a volunteer coordinator)

● Developing respectful and trusting relationships with clients

● Work collaboratively in a team and with partner agencies

● Linking clients to tenant support services

● Providing a safe space for support for the residents, including engaging them in participating in programs and accessing resources available to them

● Keeping up to date and accurate records regarding resident and program data, progress, success, feedback and potential development

Compensation & hours of work:

● Compensation Type: Hourly

● Salary Range: $20/hour

● Hours of Work: Part time options available

● Location – DTES exact location TBD